Refund policy

Try Elevate at home for 30 days

Set up your Elevate Adjustable Laptop Stand and see how it feels in your workspace. If it’s not the right fit for you, you’re covered by our 30-day money-back guarantee.

Just email support@elevatestands.com with your order number within 30 days of delivery, and we’ll send you the return instructions. Once we receive your stand back in good condition with all included parts, we’ll refund the full price you paid for the stand to your original payment method.

You’re welcome to open the box and try it out. If you no longer have the original box, just pack the stand securely for the return trip.

Need a hand with your order?

If your stand arrives damaged, develops a fault, or you receive the wrong item, email support@elevatestands.com and we’ll help you sort it out. If we confirm a fault, we’ll reimburse any reasonable return postage you paid. Please keep your postage receipt.

Our 30-day money-back guarantee is in addition to your rights under the Australian Consumer Law and any other applicable consumer laws.